
Contact tracing applications across the nation have been struggling to maintain up with demand over the last a number of coronavirus surges. Right here, contact tracer Cherie Hunter places works from her residence in Tinley Park, Unwell., to succeed in individuals who have examined constructive for COVID-19.
Antonio Perez/Chicago Tribune/Tribune Information Service through Getty Picture
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Antonio Perez/Chicago Tribune/Tribune Information Service through Getty Picture

Contact tracing applications across the nation have been struggling to maintain up with demand over the last a number of coronavirus surges. Right here, contact tracer Cherie Hunter places works from her residence in Tinley Park, Unwell., to succeed in individuals who have examined constructive for COVID-19.
Antonio Perez/Chicago Tribune/Tribune Information Service through Getty Picture
When the coronavirus pandemic started, the well being division in Teton County, Wy., went all in on contact tracing. Everybody on the well being division stopped their common jobs to hitch the hassle, and every one that examined constructive within the county – residence to Jackson and Grand Teton and Yellowstone Nationwide Parks – obtained a name.
However when the omicron surge hit this winter, “the numbers had been simply staggering,” says well being director Jodie Pond. At one level in early January, the county had the best case charge within the nation.
When the well being division obtained too overwhelmed to name everybody, she says, the neighborhood seen instantly.
“Our telephone strains had been simply ringing off the hook the week earlier than Christmas, as a result of individuals had been like, ‘I have not heard from you!’ ” They went on native information to inform residents what was happening. “We had to ensure they understood that they would not be getting a name from us,” Pond says.
With one full-time and 4 part-time staffers, the well being division needed to prioritize who would get a name. They determined to give attention to individuals over age 60, individuals who won’t have entry to medical care, and those that examined constructive in group settings like daycares.
“It was onerous as a result of we did not wish to let our neighborhood down,” she says. However, as a small well being division in a rural county with – on the peak – greater than 275 instances in at some point, she says, “we simply needed to make the pivot.”
Excellent world, meet messy actuality
With omicron, the sheer variety of instances was fully unmanageable for contact tracing applications in lots of locations. In Fulton County, Ga., chief epidemiologist Fazle Khan says, they’ve 130 individuals on their contact tracing group – as many as they’ve ever had. It nonetheless hasn’t been sufficient.
“We ended up – in Fulton County alone on this omicron surge – with greater than 44,000 instances that haven’t been investigated,” Khan says.
In Maryland, in the course of the omicron surge, “we actually had been solely capable of attain out to 11% or 12% of the instances,” says Marcia Pearlowitz, chief of the Maryland Division of Well being’s contact tracing unit. Earlier than omicron, that they had reached 76% of residents on common, she says, even throughout earlier surges.
In an ideal world, when an infectious illness began spreading, there could be loads of testing and loads of public well being workers to succeed in out to individuals who take a look at constructive and their contacts, and share steerage about isolating and quarantining. Doing this rapidly, time and again, would hold the virus in test.
This ultimate was particularly beguiling at first of the coronavirus pandemic. Locations comparable to Hong Kong and Singapore initially contained their outbreaks by deploying 1000’s of public well being employees to trace down each constructive case and all of their contacts. Within the U.S., the director of the Facilities for Illness Management and Prevention on the time referred to as for a military of 100,000 contact tracers to comprise the virus.
At one level, the U.S. obtained shut. Surveys by NPR of state well being departments discovered there have been 70,000 public well being workers engaged on contact tracing COVID-19 instances in December 2020 – up greater than six fold from when the pandemic started.
However the efforts had been nonetheless removed from what was wanted. Public well being consultants – together with CDC officers – agree: the nation by no means had sufficient workers doing contact tracing to comprise the speedy unfold of the SARS-CoV2 virus.
And now, lots of these applications have scaled again. Omicron’s flood of instances was the ultimate blow to the dream that contact tracing might sustain with the unfold of COVID within the U.S. Many state and native contact tracing applications are taking inventory and attempting to chart a brand new technique for the remainder of the pandemic. And that is raised a query: If well being departments cannot realistically carry on high of each case -– and even most – what good are their efforts?
A part of the reply appears to lie in concentrating on tracing towards these most weak. Many public well being consultants insist that contact tracing for COVID-19 stays precious, even when it should now prioritize who to succeed in and the way to attain them.
“It is nonetheless essential and might nonetheless save lives within the midst of a surge,” says Crystal Watson, senior scholar on the Johns Hopkins Heart for Well being Safety.
Contact tracing’s new section
In late January, a number of essential public well being organizations endorsed the transfer away from common contact tracing. In an announcement, the teams, together with The Affiliation of State and Territorial Well being Officers and the Council of State and Territorial Epidemiologists, name for “a revised public well being strategy.”
“We urge a refocus of our public well being efforts and assets, with an emphasis on concentrating on investigations in larger danger settings serving weak populations and different essential measures to higher defend the general public’s well being,” the assertion reads.
The assertion, explains Dr. Marcus Plescia, chief medical officer of ASTHO, got here after many jurisdictions had been already starting to make this sort of shift.
“There was only a feeling that any individual wanted to put out an evidence of that for the general public and for policymakers,” he says. “The priority could be that the general public would view it as one other place the place we have not been able to doing what must be carried out. And in order that’s why [the statement could] not less than be step one in the direction of attempting to vary social expectations.”
Hemi Tewarson, Govt Director of the Nationwide Academy for State Well being Coverage (NASHP), which tracks state contact tracing applications, says it’s time to acknowledge that we’re in “a unique section of the pandemic.” When the pandemic began, there have been few instruments to comprise outbreaks, she says. “We actually needed to depend on contact tracing very closely. I feel now we’re in a really completely different place.”
To be clear, she provides, “I do not assume this can be a failure” for well being departments to maneuver away from attempting to contact hint as many individuals as potential. And after two years of doing this work, “there’s numerous good classes realized.”
Scaling again and adapting
Whereas some states have decreased or stopped contact tracing, based on Tewarson, others are pivoting to quite a lot of lower-resource approaches. One specific mannequin appears to be taking off amongst crimson and blue states alike, she says. Whereas contact tracing continues to be performed for high-risk populations, for the remaining, “there’s a complete bunch of states which have stated, ‘Okay, public, it is best to attain out to your personal contacts or enter data into the portal on-line.'”
Proper now, about 20 states are utilizing this mannequin, she says, together with Alaska, Colorado, Michigan, Nebraska, and Vermont.
Even when born of necessity, the transfer to ask the general public to take part extra could also be a sensible, pragmatic shift. Many individuals do not reply public well being employees’ calls; even those that reply usually do not present telephone numbers for his or her contacts. So when individuals attain out to their very own contacts, it spares public well being employees the onerous work of monitoring individuals down, and the contact is extra more likely to take the decision.
There have additionally been improvements because the scrappy early days of COVID-19 contact tracing.
In Maryland, persons are inspired to report their constructive at-home take a look at end result within the state’s self-report portal – and once they do this, or get a constructive lab take a look at end result – they obtain a hyperlink to a web based survey that offers them personalised steerage about how lengthy they should isolate and masks and a piece or faculty excuse letter. The knowledge they supply within the survey then helps the division flag people who find themselves at larger danger and may have to obtain a follow-up name.
“We actually have put the instruments in place that may permit us to make sure that we’re nonetheless making an attempt to succeed in out to everybody, however doing it in an automatic means,” Maryland Well being Division’s Pearlowitz says. A number of different locations, like Washington D.C., and native well being departments in California, New York and North Carolina have comparable self-reporting platforms.
Even when contact tracing applications can now not attain everybody, they nonetheless serve a essential function of their communities, says Watson of Johns Hopkins.
“It could be actually essential for the nursing residence the place there are a lot of people who find themselves severely in danger for dangerous outcomes from getting COVID and have to be extra protected,” she says. “It is nonetheless essential for workplaces that do not need massive outbreaks and absenteeism. I feel it is essential for people – it’s possible you’ll attain any individual via contact tracing who actually hasn’t thought to inform their contacts.”
Contact tracing may also join individuals to antiviral drugs in the course of the very important few days after analysis once they can be utilized most successfully. It will probably join individuals who need assistance with native assets, like hire or utility reduction applications in the event that they should miss work on account of sickness.
It will probably additionally give public well being officers and policymakers perception into the place outbreaks are occurring – as an example, Washington D.C. tracks the variety of outbreaks in eating places and gymnasiums and faculties and extra utilizing knowledge from the District’s contact tracers.
Funding points
In Teton County, Wy., as elsewhere across the nation, the omicron surge appears to be retreating as rapidly because it arrived. However even when her division has an opportunity to catch its breath after the surge, says Jodie Pond, they will proceed to give attention to contact tracing solely those that could also be at larger danger from COVID-19. “I feel we keep the course on this pivot,” she says.
Even the scaled-back model of contact tracing that many locations have moved too, is restricted by price range issues, and could possibly be decreased even additional with out further funding.
When contact tracing was one of many solely methods to cease the unfold of the virus, that is the place numerous assets went. Now, a lot of the funding has been spent, and well being departments produce other priorities, like working vaccination campaigns, notes Khan of Fulton County, Ga. In fact, there’s additionally the on a regular basis work of public well being as effectively, like animal management and HIV prevention and serving to individuals stop smoking and extra.
Pond in Teton County says her small native well being division has obtained some federal grants, and did obtain funding via the CARES Act, one of many early COVID-19 reduction payments. However she says she hasn’t felt the affect of the $7.4 billion appropriated within the American Rescue Plan final yr for constructing the general public well being workforce. That funding is designed to satisfy numerous wants, from faculty nurses, to knowledge infrastructure updates, to the laboratory workforce.
As for contact tracing? “It is a funding challenge,” Pond says, noting that public well being within the U.S. is chronically underfunded. If Congress and the Biden administration “wish to proceed to fund us for contact tracing, we’ll want further appropriations,” say Pond
The work goes on
Regardless of the pivots and the challenges, all around the nation, public well being employees are nonetheless making calls daily, giving recommendation – and typically consolation and readability – to individuals who might really feel sick and confused and scared.
A number of weeks in the past, one of many individuals who obtained a name from a public well being employee in Maryland was Crystal Watson – the scholar at Johns Hopkins who researches public well being and was an early voice advocating for contact tracing within the first months of the pandemic.
“I used to be glad to have that have, having talked about it a lot,” she laughs. It was quick, too. “I feel it was inside 48 hours of my constructive end result.” She additionally uploaded her end result into an app designed to routinely notify individuals she’d been near, and her husband obtained notified.
“So for us – for our family – it labored,” she says.
She thinks it is comprehensible that folks would wish to declare the tip of COVID-19 contact tracing — but it surely’s too quickly.
“I feel persons are very keen to maneuver to the place the place we do not have this ramped up public well being response that is completely different than what we see for seasonal respiratory viruses,” she says, and speak to tracing is part of that. “However I do not assume we’re there but, and we do should be vigilant about what’s coming subsequent.”
NPR’s Allison Aubrey contributed to this report.